Shipping/Order Policy

Currently we are only able to accept online orders to shipping addresses within the United States, and do not ship internationally.

FOR EACH ADDRESS WITHIN THE UNITED STATES, THE FOLLOWING CHARGES APPLY:

GROUND SHIPPING: $0

Here at Lovella each item is handcrafted and made to order, this results in a 14 day order processing window. Once order is processed please allow 4-5 business days for shipping. Items ordered together may not always ship together.

UNFORESEEN SHIPPING ISSUES AND CUSTOM CHARGES

From the time your package leaves The Lovella studio until it is delivered to your doorstep, all shipping liability lies with United States Postal Services. After the package is marked as delivered by the courier, packages become the customer's responsibility. Lovella cannot provide refunds for lost or stolen packages. Missing package claims must be filed by the customer.